Stop answering the same question in the chat.
New members ask about rules, links and how things work. Send them to your help bot and keep the group for real conversation.
Questions it answers for you
- What are the rules?
- Where's the link to…?
- How do I join VIP?
- When is the next event?
- Who do I talk to about…?
Set it up in three steps
Create your bot
Open @HelpCenterBot, tap Create my help bot and pick your group. On a phone it takes one tap; on desktop, @HelpCenterBot walks you through @BotFather instead.
Forward your rules
Use 📨 Import to forward your rules and pinned posts, or paste your welcome text. HelpCenter turns them into questions and answers for you to check.
Point new members to it
Pin the post from 📣 Tell your members in the group and mention the bot in your welcome message.
Questions about this
Does the bot read my group chat?
No. It only sees the messages members send to it directly. It isn't a group admin bot and doesn't moderate.
Can it answer inside the group?
Not yet. Private answers inside groups are planned for Pro. Today members tap the pinned link and ask the bot privately.
Members speak different languages. Do I need several FAQs?
No. Write one FAQ in any language and each member gets the answer in theirs.
Give your members a faster answer, starting today.
Free to start. About two minutes inside Telegram.