Your members get answers. You get your time back.
HelpCenter gives your Telegram channel, group or shop its own AI help bot. It answers the questions you get every day, in each member's language, at any hour. Anything it can't answer comes to you.
- Set up inside Telegram in about two minutes
- No code
- Independent, not affiliated with Telegram
On your computer?Scan with your phone's camera to set it up there. Creating the bot takes one tap on a phone.
Try it. Pick a community, then tap a question.
The same questions. Every day.
You answer them again and again, in five languages, at midnight. Every hour you're away costs you a sale, a member or your evening.
Running in three steps
Everything happens inside Telegram. There's no dashboard to learn and nothing to install.
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Create your bot
In @HelpCenterBot, pick your channel or group and confirm. The new bot is yours, in your own Telegram account, and can use your community's photo.
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Teach it in a minute
Forward your pinned post, rules or price list, or send a .txt or .docx file. HelpCenter turns it into questions and answers. You check them, then save. Ready-made templates for ad sales and shops help too.
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Let it answer
Members ask in any language and get an answer in seconds. Anything new comes to you. Reply once, tap Add to FAQ, and next time the bot knows.
Made for every kind of Telegram owner
Channels that sell ads
Rates, formats, stats and free dates, answered while you sleep.
Shops and sellers
Price, delivery and returns, in your customer's language.
Groups and communities
Rules, links and how-tos, without repeating yourself in the chat.
Crypto and Web3 projects
Answers around the clock, in every language your holders speak.
Businesses and creators
Prices, hours and how to book, handled before you open Telegram.
Everything a help desk needs. Nothing it doesn't.
Speaks every language
Persian, Turkish, Russian, Arabic, Spanish, Hindi and many more. Each member gets the answer in their own language, even if your FAQ is in one.
Sticks to your FAQ
It answers from what you wrote and is told never to make up prices or promises. If it doesn't know, it asks you.
Learns from your replies
Answer a new question once, tap Add to FAQ, and the bot checks that it can now answer it.
Your bot, your name
A real bot in your own Telegram account, named after your community and wearing its photo.
Lives in Telegram
No dashboard, no code, no new app. Manage everything from a chat with @HelpCenterBot.
Private by design
Questions are encrypted and deleted after 90 days. No ads, no selling data, no training AI on your chats.
Start free
Every plan answers in every language. Pay only when you need more, in Telegram Stars, without leaving Telegram.
Free
0 StarsFor getting started, and it stays free.
- 1 help bot
- 1,000 AI answers a month
- Every language
- FAQ import and templates
- Questions it can't answer sent to you
Pro Coming soon
1,000 Stars750 Stars a monthThe founding member price, kept for as long as you stay on Pro.
- Everything in Free
- No HelpCenter line under answers
- More help bots and more answers
- AI drafts the reply, you send it
- Up to 3 teammates and a weekly report
- Private answers inside your groups
Pro isn't available yet. Joining the list costs nothing and locks in the founding price. Full pricing
Questions owners ask first
Is HelpCenter official Telegram support?
No. HelpCenter is an independent product and is not affiliated with Telegram. It will never ask for your login code or password.
Is my members' data safe?
We store as little as possible: your Telegram ID and language, your bot and your FAQ. Questions are encrypted and deleted after 90 days. We don't sell data or use it to train AI. Send /deletemydata to @HelpCenterBot to delete everything; members can send /forgetme to your bot.
Can it give my members a wrong answer?
It answers only from your FAQ and is told never to invent prices or promises. AI can still misread a question, so keep your FAQ clear. You see every question it couldn't answer.
What does it cost?
The free plan is free: one help bot and 1,000 AI answers a month. Pro is coming soon for 1,000 Stars a month, or 750 for founding members.
Does it work on desktop and web Telegram?
Yes. Some desktop and web apps can't show the one-tap create button. Then @HelpCenterBot walks you through creating the bot with @BotFather in a few steps.
Didn't find your answer? See all questions or ask our help bot. It's built with HelpCenter.
Ask @AskHelpCenterBotGive your members a faster answer, starting today.
Free to start. About two minutes inside Telegram.